Terms & Conditions
Car Transport Quoter website operates as an on-line marketplace which enables users to request quotes from vehicle transport service providers in order to form a commercial transaction with each other. Any resulting transaction from the use of the www.cartransportquoter.co.uk website will not include Car Transport Quoter or its owner.
Your booking does not form a contract with the Company. Your contract is with the Car Transport company (hereafter referred to as the ‘Transport Company’ or the 'transport agent’). All bookings are subject to availability and the following conditions apply in addition to the conditions of the transport agent. The Company is not responsible for any errors or omissions of the transport agent and acts only as an agent for the Transport Company. If, notwithstanding the above, the Company is held to be the primary contracting party, the company contracts only in accordance with these Booking Conditions.
3. Rates and General Information
All rates are based on information provided by the booking person or organisation. Your booking may require a deposit or payment in full. The company or transport agent are not responsible if a delivery cannot be completed due to the customer providing incorrect, poor, incomplete information. The booking or job specification can be changed, cancelled, aborted and/or be subject to additional charges without any refund if the customer provides false, incorrect information, or the customer takes undue care to ensure all job details are provided that will allow the transport agent to complete the job without incurring additional time and costs that were quoted at the time of booking. This may mean you will lose your deposit or even full payment. It is your responsibility to ensure all necessary communications are made in a timely and appropriate state in order for the transport company to complete your booking. In particular, the benefit of any promotional rates may be lost and the full fare charged. Any damage to vehicles will be covered by the transport agents insurance. For driven bookings glass and stone damage, pot hole or any other damage that is beyond a professional drivers control with not be covered. If your vehicle breaks down on route while being driven you are responsible for the recovery of your vehicle. Vehicle space is subject to allocation and therefore may not always be available. All quoted prices are based on a ‘return’ or ‘link journey’ for the transporter or professional driver. Accordingly, the Company retains the right to vary our rates or timings. Should the transport agent be unable to deliver your vehicle on the requested dates you will be provided with the option to rebook with mutually agreeable dates or we will provide a full refund less a 15% handling charge.
4. Movement Schedules
All departure/arrival times are estimated by the Transport Company. Delivery schedules may be interrupted and/or times extended or cancelled due to adverse weather conditions and/or other circumstances. It may be necessary to use alternative agents or to change/withdraw the facilities/services available for various operational, technical or scheduling reasons. The Company cannot accept liability whatsoever arising for any costs or inconvenience caused as a result of such circumstances, but we will try to notify you, using the contact details provided by you at the time of booking.
5. Hazardous Materials
The Company will not accept bookings for the carrying dangerous or hazardous materials. In certain circumstances written permission may be obtained from the Company and the Transport Company, but such permission may be subject to additional charges and conditions. You are responsible to the Company and the Transport Company for the carriage of such materials, whether declared or undeclared. In the event that you seek to move undeclared dangerous/hazardous materials, carriage may be refused without refund.
6. Confirmation and Payment
Unless a credit account has been established all bookings deposits must be prepaid at time of booking before a confirmation is issued. Payment can be made by credit/debit card or BAC's payment. When you contact the Company to make a booking we require full payment whereupon we issue a confirmation booking advice that sets out the details of your booking and provides other information on the basis of the information you have provided. Payments made by debit or credit card will attract additional credit or debit card charges at a minimum of 3.4%. These will apply and the amount or balance due will be taken from that card at the time of booking. Once details have been confirmed to you either by electronic confirmation via our website or by email, a confirmation based on these booking conditions will be deemed to have come into effect between us.
It is a condition that any cancellation must be notified to the Company and Agent as soon as possible and within business hours. Cancellations on the agreed movement date will receive no refund. Cancellations received one business day prior the agreed movement date will receive 25% refund. Cancellations received two business day prior the agreed movement date will receive 50% refund. Cancellations received three business day prior the agreed movement date will receive 80% refund.
You are responsible to the Company and the Transport Company for fully complying with these Booking Conditions and any additional requirements imposed by the Transport Company or by law. You are also responsible for providing full and accurate information about your booking. You agree to indemnify the Company and/or the Transport Company in the event of any breach or any false or omitted information.
10. Compulsory Law
Your booking and these booking conditions are subject to any compulsory law or convention applicable to the booking.
11. Jurisdiction and Law
These Booking Conditions and any act or contract to which they apply shall be governed by English Law and any dispute arising there from shall be subject to the non-exclusive jurisdiction of the English Courts.
These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.